Returns Policy

At Sheila Gill Publishing, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, we offer a straightforward returns policy to ensure your shopping experience with us is as smooth as possible.

Return Policy Guidelines:

Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Timeframe: You have 30 days from the date of purchase to initiate a return.

Proof of Purchase: To complete your return, we require a receipt or proof of purchase.

Return Process: To initiate a return, please contact our customer service team at hello@sheilagill.co.uk. Our team will guide you through the necessary steps for returning the product.

Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Refund Timeframe: If your return is approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

If you have any questions about our returns policy, please contact us at hello@sheilagill.co.uk. Our customer service team is available to assist you and provide any necessary support.

Thank you for shopping with us!

Sheila Gill Publishing